Terms & Conditions

Last updated: 27 November 2025

1. Scope of Services

Blokso provides an online software-as-a-service (SaaS) platform designed to help professionals create, manage, and send client offers, quotes, and communications efficiently using modular content blocks and AI assistance.

Access to Blokso is provided through a subscription or free trial (if available). The platform may include integrations with third-party tools for enhanced functionality.

Blokso is intended for professional use only. Users are responsible for ensuring that their use of the platform complies with applicable laws and industry standards.

2. Pricing & Payment

  • Subscriptions: Access to Blokso requires an active subscription unless stated otherwise.
  • Billing cycle: Subscriptions are billed automatically in advance (monthly or annually).
  • Payments: Processed securely via a designated payment provider.
  • Taxes: Prices are exclusive of VAT, which may be added where applicable. If VAT is not applicable under the Dutch Small Business Scheme (Kleineondernemersregeling, KOR), no VAT will be charged.
  • Invoices: Issued electronically via e-Boekhouden.nl or another invoicing system.
  • Renewal & cancellation: Subscriptions renew automatically unless cancelled before the renewal date. Users can cancel at any time through their account dashboard; access remains active until the end of the paid period.
  • Failed payments: If payment cannot be processed, access to the platform may be temporarily suspended until payment is completed.
  • Refunds: Refunds are not issued for partially used subscription periods unless required by law.

3. Cancellations & Right of Withdrawal (Consumers)

  • If you subscribe as a consumer (not a business), you have the right to withdraw from a distance contract within 14 days of purchase without giving any reason, unless:
    • you expressly request immediate access to the platform before the withdrawal period ends, and
    • you confirm in writing (e.g., via checkbox or email) that you understand you will lose your right of withdrawal once full access to the digital service has been provided.
  • If you withdraw within the 14-day period and have already used part of the service, you may be charged proportionally for the time used.
  • By starting a paid subscription, you acknowledge and accept that digital access begins immediately and that your right of withdrawal ends once access is granted in full.

4. Service Availability & Maintenance
Blokso aims to provide continuous service availability. However, temporary interruptions may occur due to maintenance, updates, or circumstances beyond reasonable control.
Reasonable notice will be given for planned maintenance whenever possible.
No compensation is provided for temporary unavailability, except where required by law.

5. Acceptable Use Policy
You agree not to:

  • use Blokso for unlawful, misleading, or harmful purposes;
  • interfere with or disrupt the platform’s security, servers, or infrastructure;
  • share your login credentials with unauthorized users;
  • copy, reverse engineer, or resell Blokso or any of its components without written consent.

Blokso reserves the right to suspend or terminate accounts that violate this policy.

6. Fair Use & Technical Limits

To ensure stable performance for all users, Blokso applies the following usage limits:

6.1 AI Usage

  • Up to 200 AI suggestions per billing cycle.
  • Limits reset automatically each period.
  • Use of automated scripts or high-volume programmatic calls is not permitted.

6.2 Offer Editor

  • Maximum 80 blocks per offer.
  • Maximum 40,000 characters per offer.
  • Maximum 3,000 characters per block.

6.3 Block Library

  • Maximum 200 saved blocks per user.
  • Maximum 3,000 characters per block.

6.4 Fair Use

Users may not bypass limits, overload the system, or use the platform in ways that disrupt normal operation. Blokso may temporarily restrict access or adjust limits if usage significantly exceeds normal professional use.

7. Intellectual Property
All intellectual property rights in Blokso, including its software, interface, design, and content, remain the exclusive property of the owner of Blokso.
Users retain full ownership of the offers, templates, and other content they create using the platform.
By using Blokso, you grant Blokso a limited, non-exclusive license to process and store your content solely to provide the service.

8. Limitation of Liability
Blokso is provided “as is” and “as available.”
While every effort is made to ensure reliability and data integrity, Blokso does not guarantee uninterrupted or error-free operation.
Liability for damages arising from use of the service is limited to the amount paid by the user for the subscription during the preceding 12 months.
Blokso is not liable for indirect or consequential damages, including data loss, loss of revenue, or business interruption.

9. Privacy and Data Protection
Blokso stores and processes user data securely within the European Union or, where necessary, in other regions under GDPR-compliant transfer mechanisms. Please refer to the Privacy & Cookies Policy for details on how Blokso processes personal data in accordance with the GDPR and Dutch privacy law.

10. Termination
Users may terminate their account at any time via their dashboard.
Blokso reserves the right to suspend or terminate access in cases of abuse, non-payment, or legal obligation.
Upon termination, all associated data may be deleted after a reasonable period unless retention is required by law.

11. Governing Law & Language
These Terms are governed by Dutch law.
Any disputes shall be submitted exclusively to the competent courts in Utrecht, the Netherlands.
In case of discrepancies between language versions, the English version prevails.

12. Contact Information

Blokso
Kwikstaartlaan 42, Box C1510, 3704 GS Zeist

info@blokso.com

030 369 14 47

KvK: 97966584 · BTW: NL005299403B55